Nicole Smith, CPCU
Nicole began her career at Auto-Owners in 1998 as a claim representative in MI PIP Claims. In 2007, she accepted a transfer to the Life & Medical Claims and in 2015 transferred to the Subrogation and Auto Liability Department.
Nicole earned her CPCU designation in 2015.
Matt Lennox, CPCU
Matt is an Administrator in the farm underwriting branch at Auto-Owners Insurance. He began his career in 2007 and has held several positions within the underwriting division. Matt graduated from Michigan State University with a BA in Finance and earned his CPCU designation in 2015.
Matt is married to his beautiful wife Bonnie and together they have one son, Riley.
Judy Timmermann, CPA, CPCU
Judy began her career at Auto-Owners in July 2008 in the Financial Reporting department and transferred to Internal Audit in 2009, where she is currently employed as a Senior Internal Auditor. She has a Bachelor’s Degree in Linguistics from the University of Michigan and an Associate’s Degree in Accounting from Lansing Community College. Prior to joining Auto-Owners, Judy worked as a certified public accountant at a public accounting firm.
Judy earned her CPCU designation in 2013 and also holds the AIAF, API, and AINS designations. She is currently a member of the board of governors of the Institute of Internal Auditors.
Helen Krause, CPCU
Helen began her career at Auto-Owners in January 1993 in the Actuarial Department as a member of the Actuarial Support group. Since that time she has held numerous positions and worked in a number of departments including: Actuarial, Underwriting, Audit, Home Office Commercial Lines Web Development, and currently is a Quality Analyst in the Quality Assurance and Testing group.
Helen earned her CPCU designation in 2016. She currently resides in Lansing with her husband and three of their four adult children.
Jennifer Humphries, CPCU
Jen began her career at Auto-Owners Insurance Group in 2000 in the Underwriting Division. Over the past 15 years she has worked in the Lansing Underwriting Branch, Mesa AZ Regional Office, Fargo ND Regional Office, Home Office Special Accounts, Home Office Commercial Lines Web Development, Home Office Underwriting Systems Common Functions, and Home Office TPP/BOP Underwriting. Jen is currently a Home Office TPP/BOP Senior Underwriting Specialist.
Jen graduated in 2000 from Hillsdale College with a BA in Marketing & Finance. Since earning her CPCU designation in 2004, she has held the Chapter positions of Secretary, Vice-President, President, and Director.
Bryan Pung, CPCU
Bryan is a Senior Business Development Consultant at Accident Fund Insurance Company. He began his insurance career in 2002 and has held positions in Underwriting and Marketing as well as several years of agency experience. Bryan earned his Bachelor’s Degree in Marketing and Logistics from Central Michigan University and earned his CPCU designation in 2016.
Bryan resides in Grand Ledge and loves spending time with his three daughters, Taylor, Sydney and Riley.
Director & Immediate Past President
Charity Sullivan, CPCU
Charity began her career with Auto-Owners in 2002 as a claim representative in MI PIP Claims. She held several positions in MI PIP Claims and H.O. PIP and Workers Compensation Claims. In 2010, she transferred to Life & Medical Claims as supervisor and was named manager in 2014. Charity graduated from Olivet College with a BA in 2002 and obtained her CPCU designation in 2006.
Charity resides in Grand Ledge and loves to spend her free time with her two children, Ava and Sean.